Why using a professional travel agent is better than booking online

7/28/2021 8:50:00 AM Link |  | Add comment

Recently a client ask how does a travel agency work and how do they get paid?  Also, why should I use a Travel Consultant when I’m good on the Internet and know what I want?

My response was: “You receive my services: knowledge, education, experience and you can reach out and touch me! Will Mr. Bing or Mrs. Google be available to talk to when you are stranded or your flight was cancelled and you don’t know what to do?"

How are we paid?  Suppliers build a commission in their prices to cover a travel agent, the internet agency or extra profit for the supplier. (If you should book direct with the supplier.)  Once you travel they cut a check and send to the booking agency or keep for their company as extra profit. We work closely with many of our preferred suppliers, and they keep us up to date with their destinations, specials and many will help make changes to their particular packages to fit our clients needs. Our suppliers can be Cruise Lines, Tour Companies, Hotels and even Adventure and Activities Companies. 

Yes, we have preferred suppliers, but if they don’t meet the needs of a client then we do use others but only if they are reputable and bonded. 

Travel consultants keep up our continuing education, and throughout the year we will personally experience destinations and attend seminars at sea. 

A card was sent to us by Royal Caribbean International. It feels good they appreciate the help and knowledge of their travel agents. 

It reads:

THE VALUE OF A TRAVEL AGENT!

“With so many travel options out there, it can be overwhelming; I work as your 'value interpreter.' Using my expertise, I find amazing experiences that exceed your every desire, but not your budget. With my services, you can be confident that your vacation will be perfectly planned, hassle-free, and filled with moments you’ll never forget.”